Privacy Policy

Introduction

Welcome to https://highlands-ranch-dissociative-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Highlands Ranch Dissociative Disorder Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data related to our users when they interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online forms, emails, social media channels, and any other digital services we offer. It is important to note that this privacy policy does not extend to third-party websites or services linked from our platform, as they have their own distinct privacy practices and policies. We encourage you to review these policies to understand how your data is handled by such third parties.

Processing Activities

This Privacy Policy outlines our practices regarding:

User Accounts: When you create an account with us or use our services as an authorized user, we collect and process your personal information to manage your account and deliver personalized experiences.
Website Visits: We track visits to our websites, including the pages you visit, search queries, and interaction data, to improve website functionality and user experience.
Communications: Any time you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages, we process your contact details to deliver these messages.

Personal Data Collection

We collect a variety of personal information to enhance our services and tailor them to individual users. This includes:

Account Information: Details related to your user account, such as username, email address, and password hashes.
Payment Details: Credit card numbers, billing addresses, and payment history for processing transactions securely.
Financial Data: Banking information for direct debits or credit arrangements, tax identification numbers (where applicable), and financial records for accounting purposes.
Purchase History: Records of your orders, including products purchased, quantities, prices, and delivery details.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile carrier information, to enhance user experience and analytics.
Location Data: Your geographical location data, collected with your consent, to provide location-based services or tailor content to your region.
Feedback and Reviews: Personal insights, comments, and ratings you share with us, which help improve our products and services.
Social Media Profiles: If you choose to log in through social media accounts, we may collect information from those platforms, such as your name, profile picture, and basic biography.
Product Interaction: Details about the products you view, search for, or purchase on our website, including product preferences, ratings, and reviews.

We gather this data through direct user input, automated tracking technologies like cookies, and third-party partners who assist us in providing services.

Cookies and Tracking Technologies

Highlands Ranch Dissociative Disorder Therapy uses cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes. Cookies can be categorized as:

Strictly Necessary: These ensure basic functionalities, such as allowing you to navigate through pages, remember login credentials, and provide secure transactions.
Preferences: They enable us to remember your preferences and customization settings to personalize your experience.
Analytics: Analytics cookies help us understand user behavior, track website performance, and improve our services based on aggregated data.

You have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Data Retention and Deletion

We retain personal data for the duration required to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the retention period expires, we securely delete or anonymize the data. The specific retention periods vary based on the type of data and applicable laws.

Data Security

The security of your personal information is a top priority for us. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your data. These measures include encrypted communication channels, secure third-party processing, access controls, regular security updates, and employee training on data protection practices.

Children’s Privacy

Our services are not directed towards children under 18 years old, and we do not knowingly collect personal information from such individuals. Parents or legal guardians who believe their child has provided us with personal information without verification should contact us, and we will take appropriate steps to delete that data.

Your Rights (depending on your jurisdiction)

Depending on the laws applicable in your region, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and information about how it is being processed.
Rectification: You are entitled to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data.
Restriction: You may limit our processing of your data under specific conditions, such as contesting the accuracy of the data or objecting to its use for direct marketing.
Data Portability: You have the right to receive a copy of your personal data in a structured format and to transfer it to another controller.
Objection: You can object to our processing of your data for specific purposes, such as direct marketing or profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team at the details provided below. We will respond to your requests in accordance with applicable law and regulations.

Changes to Privacy Policy

Highlands Ranch Dissociative Disorder Therapy reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically for updates.

Contact Information

If you have questions regarding this Privacy Policy, your data protection rights, or any other inquiries related to privacy, please contact us:

Email: contact@highlands-ranch-dissociative-disorder-therapy.denvermentalhealthcare.com
Mail: Highlands Ranch Dissociative Disorder Therapy, [Address] (please include “Privacy Policy Inquiry” in the subject line)